Division Lead Marketing Agency

We are looking for a high-level operator and leader to take over the day-to-day leadership of the PhysioFunnels Marketing Agency—a multi-million dollar healthcare marketing division serving private practice owners across the United States and the UK.

This is not a “campaign manager” role. This is not a “marketing coordinator” role.
And it’s definitely not a role for someone who just wants to manage tasks from Slack. This is a leadership position for someone who knows how to run a real agency business.

Someone who understands:

people management

client retention

operational efficiency

delivery standards

contribution margin

accountability

team culture

and the pressure that comes with leading a people-heavy service division

You will work directly with founder Paul Gough and become one of the key senior leaders inside the company as we continue evolving from a traditional marketing company into an AI-first media and technology business.

About PhysioFunnels
PhysioFunnels is one of the leading marketing agencies serving private practice physical therapy owners. We have 100+ clients across the fully done-for-you program that involves META Ads, Google, Website design, funnel creation, landing page and social media production.

For more than a decade, we’ve helped clinic owners:

Generate patients

Grow revenue

Build authority

and transition toward more profitable cash-based business models

Our clients are ambitious, growth-minded healthcare business owners who expect high standards, fast communication, and measurable outcomes. The division currently operates with a largely UK-based fulfillment and support team. Over the next phase of growth, we are restructuring leadership and operations to create a stronger 50/50 split between the UK and the USA—including some outsourced in Columbia— with this role becoming the senior operational leader based near our Florida headquarters.

What You’ll Be Responsible For
You will lead the entire PhysioFunnels agency division from an operational, delivery, staffing, and performance standpoint. Your job is to ensure the division becomes:

more profitable

more efficient

more accountable

more scalable

and less founder-dependent

You will oversee:

client delivery

onboarding

retention

fulfillment operations

project management

staffing structure

KPI accountability

margin performance

communication standards

and day-to-day execution across the division

You will work closely with:

client success teams

media buyers

account managers

copywriters

onboarding staff

sales leadership

and the executive team

You will also play a major role in helping integrate AI, automation, and operational systems into the future of the agency.

Who This Role Is Perfect For
This role is for someone who:

has managed a $3M–$5M+ agency or service business

Has managed a team of at least 12-15 people and is very comfortable hiring and firing

understands contribution margin and operational efficiency

has led remote and international teams

knows how to hold people accountable

is calm under pressure

can make difficult decisions quickly

and can create structure without creating bureaucracy

You are probably someone who:

loves scorecards

notices operational drift quickly

hates excuses

understands that client retention is operational excellence

and knows how to balance culture with accountability

You must be comfortable leading experienced people, improving underperformers, restructuring workflows, and building systems that scale.

Most importantly: You must be execution-focused. We do not need another strategist who talks about ideas all day. We need someone who can walk into a growing division and help it become tighter, faster, calmer, more profitable, and easier to scale.

Requirements
Essential Experience

Experience managing a $3M–$5M+ marketing agency, coaching business, or service-based company

Strong operational leadership experience

Experience managing remote teams

Strong understanding of contribution margin and operational KPIs

Experience improving client retention and delivery systems

Proven ability to lead through growth and operational change

Comfortable working in fast-moving entrepreneurial environments

Preferred Experience

Healthcare marketing experience

Experience with direct response marketing

Experience with SaaS or AI-integrated businesses

Familiarity with CRM systems, automations, and project management tools

Experience integrating offshore/international teams

Key Metrics You’ll Own
You will be measured on:

contribution margin

client retention

onboarding speed

delivery efficiency

client satisfaction

team accountability

operational consistency

and overall divisional performance

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