Transformation Director

Transformation Associate

We're JLL—a leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. As a Fortune 200 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 115,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. That's why we're committed to creating an environment where we all feel welcomed, valued, and empowered to achieve our full potential.
The Opportunity
The Transformation Associate will execute specific transformation projects to support JLL's Strategy 2030, reporting to the Global Head of Transformation or Transformation Program Manager. This role is responsible for managing individual project workstreams within larger transformation initiatives, ensuring delivery of project objectives, timelines, and outcomes that contribute to enterprise-wide strategic goals.
Key Responsibilities
Project Planning & Execution
Manage end-to-end execution of transformation projects within the Strategy 2030 framework
Develop detailed project plans, timelines, and resource requirements for assigned initiatives
Execute specific workstreams within the 3-5 strategic big bet transformation programs
Coordinate project activities across business lines (Leasing Advisory, Capital Markets, REMS) and functions
Ensure project deliverables align with program objectives and strategic priorities
Project Operations & Delivery
Track project milestones, dependencies, and critical path activities
Manage project scope, timeline, and resource allocation to meet committed deliverables
Facilitate project team meetings, working sessions, and stakeholder reviews
Coordinate with cross-functional teams to ensure seamless project integration
Drive issue resolution and escalate roadblocks to program leadership as needed
Stakeholder Coordination & Communication
Maintain regular communication with project sponsors and key stakeholders
Prepare project status reports, dashboards, and executive updates
Facilitate change management activities to drive project adoption and implementation
Coordinate with business line project leads and functional subject matter experts
Support vendor management and external consultant coordination as required
Performance Monitoring & Quality Assurance
Monitor project KPIs, success metrics, and milestone achievement
Track project ROI and business value delivery against established targets
Conduct quality assurance reviews of project deliverables and outcomes
Document lessons learned and contribute to transformation office knowledge base
Support continuous improvement of project management processes and tools
Structure and organize project tasks, deliverables, and timelines independently
Create and execute detailed project plans with clear goals and expected outcomes
Manage project activities autonomously while maintaining program alignment
Communication & Collaboration
Communicate project status effectively to team members and stakeholders at all levels
Facilitate productive project meetings and decision-making processes
Collaborate across time zones using digital productivity and communication tools
Present project information in clear, structured formats for various audiences
Time & Task Management
Manage multiple project workstreams and competing priorities simultaneously
Ensure all project deliverables are completed efficiently and meet quality standards
Adapt project approach to meet changing business needs and requirements
Provide and receive feedback to ensure project success and personal development
Requirements
Bachelor's degree required; PMP certification or project management credentials preferred
3-5 years of project management experience with 2+ years in transformation or change initiatives
Experience in professional services, real estate, or related industries preferred
Proven track record delivering projects in complex, matrix organizational environments
Strong proficiency in project management methodologies (Agile, Waterfall, hybrid approaches)
Advanced Microsoft Office Suite capabilities, particularly Project, Excel, and PowerPoint
Experience with project management software tools (e.g., Monday.com, Smartsheet, MS Project)
Basic financial analysis and budget tracking capabilities
Understanding of change management principles and implementation practices
Strong organizational and planning skills with attention to detail
Ability to manage competing priorities and stakeholder expectations
Proven success coordinating cross-functional teams and activities
Experience managing project timelines, dependencies, and resource constraints
Risk identification and mitigation planning capabilities
Core Competencies
Results-oriented approach with strong accountability for project outcomes
Detail-oriented with ability to see broader strategic context
Proactive mindset with bias for action and continuous improvement
Adaptability and flexibility in fast-paced, changing environment
Professional integrity and reliability in stakeholder interactions
Cultural sensitivity for global organization dynamics
Personal Attributes
On-time delivery of project milestones and final deliverables
Achievement of project-specific KPIs and success criteria
Project budget management and resource utilization efficiency
Stakeholder satisfaction with project execution and communication
Quality of project deliverables and adherence to standards
Contribution to overall program success and strategic objective achievement
Personal development in project management capabilities and transformation expertise
Success Metrics
On-time delivery of project milestones and final deliverables
Achievement of project-specific KPIs and success criteria
Project budget management and resource utilization efficiency
Stakeholder satisfaction with project execution and communication
Quality of project deliverables and adherence to standards
Contribution to overall program success and strategic objective achievement
Personal development in project management capabilities and transformation expertise
Career Development Opportunities
Exposure to enterprise-wide strategic transformation initiatives
Cross-functional collaboration across JLL's global business lines
Mentorship and development within the transformation office team
Opportunity to advance to Transformation Program Manager or specialized transformation role
Location
This position requires working from our Chicago or New York HQ offices at least 3 days per week.
JLL is an Equal Opportunity Employer
JLL is committed to developing and maintaining a diverse workforce and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit www.JLL.com for additional information on JLL's commitment to equal opportunity
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
150,000.00 – 180,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –New York, NY
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and