Account Executive/Sr. Account Executive, Group Tickets & Hospitality

Overview
DEPARTMENT: Ticket Sales & Services

REPORTS TO: Director, Group Tickets & Hospitality

STATUS: Full-Time; Non-Exempt

Your role as Account Executive/Sr. Account Executive, Group Tickets & Hospitality:

You will be primarily responsible for conducting sales on group tickets, hospitality spaces and suites. This position requires use of keen interpersonal communication skills while performing sales activities in order to meet team/departmental revenue goals.

Responsibilities

Actively sell group tickets, nightly suites and group hospitality spaces achieving set revenue goals via:

Seeking and implementing sales and service best practices

Prospecting

Networking at outside events

Lead generation

Develop, plan and execute new theme night events

Renew group accounts; establish and maintain strong relationships with key group contacts

Coordinate and execute a minimum of 50 sales calls per day on any and all potential customers through cold calling, prospecting and referrals from current customers

Meet bi-weekly with Group Sales Director, producing accurate updates on sales pipeline/prospecting activity, sales performance, outside appointment and event recaps, and account management

Conduct sales-related activities in the field and the office

Visit prospects and customers during home games and assist in fulfilling events and servicing groups when scheduled

Utilize CRM for contact management, sales pipeline tracking and ensures all record keeping is timely and accurate

Any other duties and responsibilities as assigned by the Director, Group Tickets & Hospitality

Knowledge and Expertise

Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc., and general knowledge of basic office equipment including copier, laser printer, telephone, and computer

Possess strong communication skills, both written and verbal, and effectively work well with others in a collaborative, respectful manner

Exceptional time management and organizational skills with capacity to handle high volumes of detailed work, multi-task and manage projects on strict deadlines

Maintain professional demeanor with a high degree of discretion, integrity, and accountability

Maintain consistent, punctual, and reliable attendance

Requirements

Must be at least 18 years of age by the start of employment

4-year Bachelor’s Degree, or education equivalent

Minimum two (2) years’ previous experience in sales, fundraising, and/or event planning. Sports sales experience a plus

Prior experience working with a CRM and utilization of CRM in accordance with company protocol and standards

Strength in time management, administrative ability, organization, and customer service skills

Fluently bilingual in English/Spanish a plus

Ability to communicate effectively with the public in a professional manner

Able to travel around the ballpark visiting clients during home games and able to escort and show potential customers various seating options around the ballpark

Able to work flexible hours including evenings, weekends, holidays and extended hours as needed

Able to travel as needed

Minimum physical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to lift and transport up to 25 pounds

As a condition of employment, you must successfully complete all post-offer, pre-employment requirements, including but not limited to a background check

Pay and Benefits
Pay: The base pay rate for this full-time position is $22.06 per hour, per the applicable pay transparency law. This position is also eligible for a commission plan, if goals are achieved. Pay and related elements of compensation will depend on experience, education, skills and other factors.

Benefits: In addition to base pay, the Padres offer a comprehensive benefits package including Medical, Dental, Vision, 401(k) with employer match + Safe Harbor contribution, Basic Life Insurance (with option to purchase Supplemental Life Insurance), Pet Insurance, paid time off (PTO) and holidays, paid employee parking, onsite barista service, game tickets to home games, onsite experiences, ballpark discounts, work-from-home Fridays (off-season and road trips), smart casual dress code, and more. Benefits subject to eligibility and plan terms.

The San Diego Padres are an Equal Opportunity Employer.

San Diego Padres Commitment:

The San Diego Padres are committed to creating a diverse and inclusive environment for our employees. We welcome applicants from all backgrounds and encourage those who may not meet every qualification but are passionate about our mission to apply. Skills are transferable, and enthusiasm for our work is highly valued.

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