Senior Enterprise Experience Strategist

M&T Bank is seeking a Lead Experience Strategist to join its Experience and Process Design team in Boston, MA. The role emphasizes human-centered design and the ability to influence strategic outcomes through effective consultation. Candidates should have a strong background in Service Design and Design Thinking with proven management skills.
This position follows a hybrid work model, requiring presence at office locations 4 days a week. Applicants should have robust experience in mentoring and coaching, and strong skills in digital product design.

#J-18808-Ljbffr