Senior Enterprise Experience Strategist

M&T Bank is looking for a Lead Experience Strategist to join their Experience & Process Design team in Buffalo, NY. This hybrid role requires expertise in human-centered design and project management. The chosen candidate will work closely with cross-functional teams to develop customer-centered solutions that align with strategic business objectives.
The role offers a competitive salary range of $113,300 - $188,800 annually and requires onsite presence four days a week. Ideal candidates should have a Bachelor’s degree in Service Design or a related field, and proven experience in design thinking.

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