Senior Enterprise Experience Strategist

M&T Bank is seeking a Lead Experience Strategist to join their team in Washington, D.C. This role involves shaping enterprise-wide customer experiences and requires a strong background in design and consultation. Ideal candidates will have extensive experience in design thinking and the ability to influence decision-making across all levels of the organization.
The successful individual will work in a hybrid model, engaging with executives and cross-functional teams while ensuring the delivery of exceptional customer experiences. A Bachelor's degree and a minimum of 5 years of relevant experience are essential.

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