Office & Marketing Coordinator

Overview

As the Office & Marketing Coordinator at Keller Williams Drive, you are the heartbeat of our office — the first impression, the voice behind our brand, and the connector of people and purpose. This dual-impact role blends high-level administrative support with strategic marketing and communication. From managing the front desk to driving our social media presence, you will shape the agent experience, strengthen our culture, and ensure our community of 200+ agents and leadership team feels informed, supported, and connected at every turn. You will be equally at home greeting clients, coordinating office operations, crafting compelling content, and leading training initiatives, all while keeping our Market Center running at its best. If you thrive in a people-first, fast-paced environment where no two days are the same, this role was built for you.

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Professional Work Environment

Hands on Training

Responsibilities

Front Desk & Office Operations

Serve as the primary point of contact for agents, guests, clients, and vendors — answer phones, greet visitors, and deliver exceptional hospitality

Maintain the office roster and support day-to-day administrative operations

Assist the leadership team with operational and administrative tasks

Support vendor and alliance partner programs

Maintain supply organization and track inventory

Communicate building or operational concerns to leadership

Ensure common areas are clean, organized, and presentation-ready each day

Prepare the office for the next business day: reset rooms, review calendar, secure the building

Agent Success: Onboarding, Recruiting & Training

Facilitate new agent intake and lead new agent orientation sessions

Manage the market center training calendar and actively recruit agents to attend

Partner with the Team Leader to attract and onboard new agents

Oversee the KScore new agent scholarship program and track accountability

Follow up with agents on outstanding balances, invoices, and billing items

Marketing & Communications

Create and manage content for social media channels (Facebook, Instagram, LinkedIn) and email campaigns

Distribute daily, weekly, and monthly communications including newsletters, event invites, and updates

Design flyers, signage, and graphics using Canva or similar tools

Assist with event photography and content capture

Collaborate with leadership to promote trainings, events, and agent recognition (production milestones, cultural contributions)

Training Room & Event Coordination

Manage daily scheduling of training rooms and conference spaces

Set up and reset rooms for meetings, trainings, and events (tables, chairs, layouts)

Set up and troubleshoot AV technology including TVs, projectors, microphones, speakers, and Zoom

Ensure speakers and presenters are fully prepared before each session

Requirements

1+ years of experience in office administration, marketing, communications, real estate, or hospitality

Proficiency in Canva, Google Workspace (Docs, Sheets, Calendar), and basic social media platforms (Facebook, Instagram, LinkedIn)

Comfortable with AV technology: Zoom, projectors, microphones, presentation tools

Exceptional interpersonal and written communication skills

Strong organizational skills with the ability to manage multiple priorities simultaneously

High attention to detail and commitment to a clean, professional environment

Proactive problem-solver who anticipates needs before they arise

Able to work independently with minimal supervision and sound judgment

Experience in real estate, Keller Williams specifically, or a service-oriented industry is a plus but not required

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