Sr Product Mgr II - Customer Identity Product

Sr Product Mgr II - Customer Identity Product
The Disney Entertainment and ESPN Product & Technology organization is a global team of engineers, product developers, designers, technologists, data scientists, and more, working to build and advance the technological backbone for Disney’s media business worldwide.

Job Summary
Product Management is responsible for driving the overall user experience, feature strategies, and engagement paradigms for Disney Entertainment & ESPN’s global portfolio of consumer‑facing streaming and digital products—including Disney+, Hulu, ESPN, ABC, ABC News, Nat Geo, Marvel, and Star Wars. The Senior Product Manager owns the strategy and execution of experimentation that drives customer success with registration and login across the TWDC product portfolio on website, mobile app, and streaming devices.

Responsibilities

Define the vision and priorities for incremental improvements to customer success through experimentation, focusing on key user journey outcomes and delightful consumer experiences.

Unlock experiment impact and velocity by streamlining ways of working, team collaboration, and stakeholder engagement required to launch experiments.

Serve as an experimentation thought leader and consultant, partnering with Product leaders and UX designers to adopt an experimentation mindset and refine strategy.

Drive analysis and generate insights from login and registration success KPIs to ensure data quality and readiness for experiment analysis.

Partner with engineering, design, and program management teams to deliver work on time and with high quality.

Align with fellow Product Managers on experimentation strategy and feature roadmap to ensure a cohesive customer experience across the login/registration lifecycle.

Communicate and document plans to organize work for feature releases and experiments.

Coordinate with regional stakeholders worldwide to address consumer, legal, and regulatory nuances while solving for global scale.

Collaborate cross‑functionally with engineering, design, marketing, legal, user research, data science, platform, and media delivery teams.

Identify new opportunities and influence the Product roadmap with executives and workstream leads using data and strong product sense.

Leverage AI tools to continuously accelerate, refine, and increase impact across all dimensions of experimentation strategy and execution.

Basic Qualifications

7+ years of product management experience, focusing on driving business outcomes through executive alignment and flawless execution.

Detail‑oriented, technical, capable of designing and interpreting data, and proposing high‑yield bets to drive and exceed goals.

Solid understanding of statistical concepts (e.g., hypothesis testing, regression analysis) and UX best practices.

Exceptional written and verbal skills, with a proven ability to articulate a team vision and translate technical concepts into material that can be broadly understood.

Ability to make decisions in ambiguous situations and fast‑paced environments with constantly evolving business needs.

Required Education

Bachelor’s Degree required. An undergraduate degree in computer science, engineering, finance, economics, or related disciplines is a plus; MBA preferred.

The hiring range for this position in New York City, NY is $163,100 to $218,700 per year; Los Angeles, CA is $155,700 to $208,700 per year; Seattle, WA is $163,100 to $218,700 per year; and San Francisco, CA is $170,500 to $228,600 per year. The base pay offered will consider internal equity and may vary depending on geographic region, job‑related knowledge, skills, and experience. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and other benefits, depending on the level and position offered.

Equal Opportunity Employer
Disney Entertainment & Sports LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, and create the best stories in a constantly evolving world.

Disability Accommodation for Employment Applications
The Walt Disney Company and its affiliated companies welcome all job seekers, including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to requests related to the accessibility of the online application system due to a disability.

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