Program Manager

Audible is a leading producer and provider of audio storytelling with a global presence and a culture of creativity and inclusion.
About This Role

In this role, you will independently manage and drive programs and initiatives for the Audible Talent Operations & Programs team. You will lead cross-functional projects from conception to implementation, including process improvements, system enhancements, and change management initiatives. You will ensure successful delivery of key operational improvements while building strong relationships with stakeholders across recruiting, HR, and business teams. A key focus area for this role will be supporting Audible's global mobility programs and contingent worker (CW) programs, including providing strategic guidance to Audible managers on contingent workforce planning and strategy, and driving the adoption and operational support of our vendor management system (VMS) tool.
Responsibilities

Independently develop and maintain project documentation, including workflows, use cases, and standard operating procedures
Lead the implementation of new tools and processes, including user acceptance testing and training material development
Track and manage project milestones, proactively identifying risks and communicating status updates to stakeholders and leadership
Execute change management activities by creating comprehensive user communications, training materials, and adoption tracking mechanisms
Partner with cross-functional teams to define requirements, prioritize feedback, and drive consensus on solutions
Analyze metrics to measure program effectiveness and recommend data-driven improvements
Serve as a key point of contact for Audible's contingent worker programs, advising managers on CW engagement strategy, compliance requirements, and best practices
Drive the operational support, adoption, and continuous improvement of global mobility tools and the vendor management system (VMS) tool
Basic Qualifications

3+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Experience in managing multiple, competing priorities simultaneously
4+ years of Recruiting or HR experience
Experience leading projects independently from start to finish
Preferred Qualifications

4+ years of driving process improvements experience
Experience in change management or organizational transformation
Experience with contingent workforce programs, vendor management systems, immigration, relocation, or workforce planning
Strong attention to detail and organizational skills
Strong written and verbal communication skills
Demonstrated ability to influence without direct authority
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NJ, Newark - 81,600.00 - 142,800.00 USD annually
USA, WA, SEATTLE - 82,700.00 - 129,800.00 USD annually
USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually
Company – Audible, Inc. – B13
Job ID: A10448087

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