Account Executive, Group Sales (Atletico Dallas)

Account Executive
Dallas, Texas. On Site.

Overview
Playfly Sports is looking for a Group Sales Account Executive to join our team in Dallas, Texas. The role serves as the primary liaison between our client base and Atletico Dallas, driving group revenue through ticket sales via outbound phone calls, email marketing, presentations, and stadium tours. Responsibilities include handling inbound communication, conducting appointments, and attending events. Leadership and mentoring will be provided by Playfly Aspire Leadership.

Responsibilities

Drive group sales through creation of theme nights.

Perform stadium tours, on-site presentations, outbound calls, and service inbound calls.

Meet or exceed group sales goals while providing superior customer service.

Grow group sales portfolio by attracting additional business leads.

Manage and retain large account base of premium seating, season ticket members, and group sales clients.

Serve all group leaders.

Set and execute out-of-office and arena tour appointments to grow relationships and revenue.

Maintain records of prospects and customers within the ticketing database.

Make a minimum of 30 connections with fans daily.

Contact local businesses and individuals via phone, in-person appointments, and networking events to sell corporate and group ticket plans.

Accountable for outbound sales activity and daily goals.

Work home games and season ticket member events, performing ticket sales and service duties throughout the game.

Provide exceptional customer service to fans.

Perform sales and relationship cultivation phone calls, text messages, emails with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers.

Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages.

Utilize strategic ticketing programs, promotions, and sales strategies to generate season ticket revenue.

Other job-related duties as assigned.

Qualifications

Bachelor’s degree preferred but not required.

Experience with ticketing software and CRM program preferred.

Previous customer service or retail sales experience; genuine desire to help people.

Computer proficiency (Microsoft Word, Excel, Outlook) and detail oriented.

Excellent communication, presentation, and listening skills.

Ability to work well with others and comfortable taking initiative.

Ability to encourage collaboration, flexibility, equity, and inclusion.

Ability to work nights and weekends when needed.

Ticketing software experience is a plus.

Travel, Lifting, Physical Requirements

Availability to work outside typical office hours including nights and weekends.

Work is sedentary in nature.

Walking, standing, bending and carrying of light office items required.

Work typically performed in an adequately lighted and climate-controlled office environment.

May require occasional travel.

EEOC & Diversity Statement
Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Accommodations
Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com.

We are unable to sponsor or take over sponsorship of an employment visa for this role at this time.

Equal Opportunity Employer.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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