Customer Experience Specialist I

A.Y. McDonald Mfg. Co. is looking for a customer service professional to assist customers and field sales representatives with orders and technical inquiries. The role emphasizes a people-first approach in delivering exceptional service to enhance customer relationships.
The ideal candidate will possess an Associate's degree or equivalent, strong customer service skills, and the ability to provide accurate technical information by phone and email. This on-site position is based in Dubuque, Iowa, and includes robust benefits.

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