Account Manager

Position Summary
The Account Manager is responsible for developing new business relationships and serving as the first level of support to our existing game developer and publisher clients. This role is based in our Los Angeles office, offering a young, multicultural environment, career development opportunities, and frequent social events.

Responsibilities

Develop prospective clients through several strategies including internet sourcing, trade show lists, referrals, yellow pages, various professional directories and personal investigation

Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)

Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.

Creatively problem solve to improve current new business development strategy

Negotiate rates and deadlines with prospective and current clients

Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information

Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product

Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service

Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data

Perform other special projects or duties when required

Required Skills

Excellent written and verbal English communication skills

Minimum Bachelor's degree or equivalent

Excellent problem solving and analytical skills

Strong interpersonal skills

Effective time management

Benefits
We offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, child‑care provider membership, and other TransPerks. We also give employees a day off for their birthday.

Equal Opportunity Statement
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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