Content Experiences Analyst

CSBB Business Execution Analyst

The CSBB Business Execution Analyst supports the day-to-day execution of business priorities by producing core deliverables, maintaining operating routines, and coordinating work across cross functional partners. This role is accountable for doing the work of the business: preparing materials, tracking progress, supporting launches, and ensuring execution stays on track. The Analyst enables leaders and delivery teams by providing timely analyses, structured outputs, and reliable follow-through across defined initiatives and operating processes. This role builds foundational experience in business execution while contributing directly to tangible outcomes. This job description is for use in all segments and businesses across CSBB.
Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Execute assigned work in support of business initiatives, operating routines, or ongoing programs by producing analyses, materials, trackers, and documentation.
Collect, organize, and analyze data related to performance, progress, risks, or operational effectiveness, translating inputs into structured outputs.
Prepare routine reports, dashboards, and presentation materials for leadership meetings and governance forums.
Track milestones, deliverables, issues, and dependencies for assigned workstreams, escalating risks or delays as appropriate.
Coordinate activities across cross-functional partners (e.g., Product, Digital, Technology, Marketing, Operations, Risk, Finance) to support execution and follow-through.
Support testing, launch readiness, validation, or post-launch review activities for enhancements, initiatives, or process changes.
Maintain documentation, controls, and artifacts required to support consistent execution and recurring business processes.
Identify operational inefficiencies or execution gaps and raise improvement opportunities to more senior team members.
Qualifications
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree or equivalent experience and related training;
2 years of experience in business execution, operations, analysis, program support, or related roles;
Strong analytical and problem-solving skills, with the ability to work with data and operational details;
Strong organizational skills and attention to detail, with the ability to manage multiple tasks concurrently;
Clear written and verbal communication skills and the ability to work effectively with cross-functional partners;
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products;
Ability to travel, occasionally overnight.
Preferred Qualifications:
Experience supporting business initiatives, programs, or operating routines in a complex organization;
Familiarity with dashboards, reporting tools, or workflow tracking mechanisms;
Experience in financial services or another regulated environment.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.