Client Services Manager (Temporary Position)

All Ways Caring HomeCare
All Ways Caring HomeCare is a home care agency that delivers quality, compassionate care to clients in their homes.

Overview
The Client Services Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

Responsibilities

Oversee quality care and overall client satisfaction

Supervise and provide guidance to the Caregivers who provide direct care to the clients served

Manage employee scheduling, identify problem situations, and implement proactive solutions

Maintain strong and positive relationships with referral partners, payor sources, and clients

Ensure proper documentation and record-keepingConduct periodic home visits and safety checks

Qualifications

Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)

Accountable, reliable, and able to work independently with good judgement

Valid driver’s license and auto insurance

Effective verbal and written communication

Excellent customer service skills

Bilingual Spanish/English preferred

Self‑motivated professional with prior scheduling, management, or supervisory experience

Comfortable working in a fast‑paced environment and able to manage client or employee needs with urgency

People‑person who builds positive relationships and partnerships, friendly and compassionate

Experienced communicator and problem‑solver who is well‑organized

Benefits

Great company culture

Competitive pay with daily pay options available

Tuition reimbursement and campus partnerships

Benefits, supplemental plans, EAP, and 401(k) participation

Career growth and development opportunities

Salary Range
USD $25.00 / Hour

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