Broadcast Systems Technician

OGS operates high‑stakes live communications environments that must run predictably. The

Broadcast Systems Technician

prepares, operates, and monitors remote broadcast workstations and media systems—executing SOPs, triaging issues quickly, and escalating clearly.

This role also provides Tier 1 SLA support: tickets move, documentation stays clean, and users are supported professionally under pressure. Upskilling in LED display technologies, media servers, and real‑time rendering workflows is expected.

Outcomes

Live sessions run predictably via consistent pre‑flight, monitoring, and SOP execution

Issues are identified early, triaged fast, resolved when possible, and escalated correctly

SLA support is reliable: tickets move, users are informed, incidents are documented cleanly

Systems remain stable through routine checks, maintenance, and disciplined execution

Documentation stays usable: runbooks, logs, and reports improve operations over time

Interest and competence in Pro AV system integration: developed alongside core broadcast support

Responsibilities

Prepare and operate remote broadcast/livestream workstations; run pre‑flight checks (video/audio/control)

Monitor live sessions; troubleshoot (incl. VPN/remote access/control interfaces); escalated with clear context

Support ingest, recording, playback, routing, and delivery; verify format, frame rate, sync, signal integrity

Provide Tier 1 SLA support: triage, capture required details, follow runbooks, coordinate with engineering/ops, document in tickets/logs

Execute routine checks across servers/VMs/storage
etwork connectivity; perform basic maintenance per SOP

Produce post‑session documentation (show reports, incident notes, change logs); maintain SOPs/checklists

Support equipment prep, tracking, labeling, and returns; keep kits/work areas organized

Participate in VP/XR LED‑wall training; build baseline support fluency for Disguise, Pixera, and related tools

Requirements
Must Have

Hands‑on with computers, peripherals, and AV gear

Follows procedures precisely under time pressure

Calm, focused execution in live environments

High attention to detail and consistency

Clear written comms for notes, logs, Slack, and reports

Preferred

Familiarity with OBS, vMix, ATEM, HyperDeck (or similar)

Basic networking (IP/subnets/VLANs/VPNs)

Comfort across Windows/macOS/Linux and virtualized environments

Interest in monitoring/automation and LED display technologies, media servers, and real‑time rendering workflows such as Disguise, Pixera, Unreal Engine, etc.

Disclaimer
The duties and responsibilities described here do not represent a comprehensive list; additional tasks may be assigned as business demands require.

Original Syndicate is open to all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are proud to be an equal opportunity employer.

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