Account Executive | Full-Time | Providence College

Position Summary

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The Account Executive position at Providence College Athletics will manage the sales and servicing of season tickets, partial season tickets, mini‑plans, group tickets, and individual tickets for the Minutemen athletics department. This role pays an annual salary of $48,000–$52,000 and is bonus eligible.
Benefits for Full‑Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan with matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until March 6, 2026.
About the Venue

The Amica Mutual Pavilion opened on November 3, 1972. Since then, more than seven million fans have passed through its turnstiles to watch Providence College Men’s Basketball. Formerly the Providence Civic Center (1972‑01) and the Dunkin’ Donuts Center (2001‑22), the building gained its corporate sponsorship in 2001 and became affectionately known as The Dunk. In 2022, Amica Mutual Insurance Company purchased the naming rights and the building is now called The AMP. Providence College has hosted NCAA Men’s Basketball Tournament games on multiple occasions and the AMP is slated as a host site in 2025. The Friars have also competed in the NCAA Men’s Ice Hockey Tournament at the Dunk on several occasions. In 2008, the building underwent an $80‑million renovation, which enhanced almost every aspect of the arena. The summer of 2022 saw the beginning of a multi‑million dollar, multi‑year investment in building improvements, including a fully renovated Friars’ locker room, a new basketball court, seating bowl upgrades, and other areas of the arena.
Responsibilities

Maximize revenue through the sale of ticket packages including season tickets, partial plans, group tickets, and individual game tickets.
Establish professional relationships to repeat business and deliver superior customer service.
Use proactive tactics to create opportunities for new business with existing customers.
Employ cold calling, appointments, and social selling to sell season, group, and partial ticket plan packages.
Call past customers and new customers to generate ticket sales.
Conduct inside and outside appointments to gain business with new and existing customers while maintaining a high call volume.
Participate in outside networking events to gain additional business and develop relationships with new leads.
Handle incoming sales calls from prospective clients for all ticket packages.
Meet or exceed appointed sales goals for all ticket packages.
Maintain and complete accurate records for customers.
Staff all home games to assist ticket sales promotional programs.
Multi‑task between handling large call volume and servicing customers.
Handle heavy call volume, both outbound and inbound.
Work nights, weekends, and holidays as dictated by event schedules.
Other duties as assigned.
Qualifications

2‑4 years of related experience.
Bachelor’s Degree from an accredited college/university in a related field required.
Familiarity with Paciolan and CRM preferred; proficiency in Microsoft Office applications such as Excel, Word and Outlook required.
Excellent written and verbal communication skills in the English language.
Demonstrated ability to manage numerous business relationships in a professional manner.
Superior time‑management and presentation skills.
Attention to detail, organization, and ability to listen.
Professionally aggressive, competitive, and dedicated attitude.
Highly motivated and positive with strong aspirations to be successful.
Ability to work nights, weekends and holidays as needed, in addition to traditional business hours.
Equal Opportunity EmployerOak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to, veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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