Station Manager, RSR

Job ID: 10427291 | Amazon.com Services LLC

This position requires in‑role training at an operating site which will be 6+ weeks in duration. The training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.

About Amazon
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer‑focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time to the right location. You will lead and develop a team of salaried and hourly talent and be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. Managers are expected to provide their team with the tools needed for success while driving improvements through data‑driven decisions and analytical problem‑solving.

Our operations workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer’s door. One constant: our vision and dedication to the customer.

Key Job Responsibilities

Support, mentor, and motivate your team.

Lead large‑scope projects with site and regional impact.

Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other leaders to load balance.

Manage safety, quality, productivity, and customer delivery promises.

Collaborate with all support teams including Safety, Ops Integration, Loss Prevention, and Human Resources to develop plans to meet business objectives.

Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.

Work in an environment where noise level varies and temperatures and weather are variable (delivery stations include outside loading departments, and grocery locations include refrigerated environments).

Work a flexible schedule (weekends and/or overnight shifts).

Basic Qualifications

3+ years of employee and performance management experience.

Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Preferred Qualifications

1+ years of performance metrics, process improvement, or lean techniques experience.

Location: USA, NY, Granville – $91,000.00 – $136,500.00 USD annually.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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