Web & Digital Experience Analyst Sr

Web & Digital Experience Analyst Sr
Job Summary: The Senior Web and Digital Experience Analyst manages daily web development, including page updates, UX/UI design, and HTML coding. The role provides technical support for Salesforce CRM and digital marketing automation to drive enrollment campaigns, lead generation, and student life cycle strategies. Working closely with the Student Affairs and District Marketing teams, the Analyst conducts UX research, analyzes traffic for data‑driven decisions, advises on design and content strategy, and maintains digital accessibility compliance (WCAG2.1AA).

Essential Functions

Content Management (35%) – Interpret client web update requests, execute page edits and updates, maintain accuracy and timeliness, and manage the ticket workflow from submission to completion.

UX & Accessibility (20%) – Ensure design consistency, uphold brand standards, guide UX strategic direction, manage accessibility compliance (ADA/TitleII/WCAG), and recommend improvements to the overall digital experience.

Salesforce Digital Marketing Automation (20%) – Collaborate with marketing and student affairs on Salesforce Marketing Cloud campaigns, provide technical support for automation workflows, manage list content, and report on performance to support enrollment goals.

Client Consultation (15%) – Train staff webpage users, assign permissions, and advise clients on web page design and functionality.

Proactive Web Content Research & Development (10%) – Research trends in higher education web design, accessibility standards, and digital marketing; identify opportunities to improve content relevance, search performance, and visual presentation; perform other duties as assigned.

Minimum Qualifications

Bachelor’s Degree from a regionally accredited institution in Graphic Design, UX/UI Design, Interactive Media Design, Digital Marketing, Information Technology, or Computer Science, and at least four (4) years of professional experience in developing, planning, and implementing creative visual design projects and campaigns.

or an equivalent combination of degree and related full‑time work experience sufficient to perform the essential duties.

Desired Qualifications

Three (3) years of web design experience with an existing Enterprise Content Management System framework.

Strong foundational experience with HTML and modern web design principles.

Experience utilizing a CRM system, such as Salesforce Marketing Cloud.

Three (3) years of experience with graphic design software, e.g., Adobe Creative Suite, Canva.

Experience diagnosing accessibility barriers and implementing fixes to meet WCAG2.1AA compliance.

One (1) year of experience in Marketing, IT, Recruitment, or Enrollment Management.

One (1) year of full‑time, relevant MCCCD experience within the previous two (2) years.

Special Working Conditions

MCCCD does not sponsor individuals for any type of work visa.

Travel to campus during the interview/selection process will be at the candidate’s own expense.

May be required to travel or be assigned to other MCCCD locations.

May require evenings and weekends.

May require prolonged periods of sitting and viewing a computer screen.

May require lifting or carrying up to 25lbs.

This position requires a physical presence on campus with possible partial remote work depending on business needs.

How to Apply
Applicants must submit a cover letter and resume showing how they meet the minimum and desired qualifications. All minimum requirements must be met at the time of application. Additional materials will not be accepted after the posting has closed. Missing materials or incomplete employment history will not be considered.

Please include the following information:

Illustrate how prior experience, knowledge, and education meet the qualifications.

Indicate whether former or current employment is full‑time or part‑time. For part‑time or adjunct faculty, include number of hours worked.

Provide employment history in month/year format, including job title, duties, and employer name.

Submit three professional references, preferably current or former supervisors. If references are not provided in the resume, they will be requested at interview.

Posting Close Date
Apply on or before 07/13/2026 to be considered.

EEO, Title IX, & Clery Act
Maricopa County Community College District is an Equal Opportunity Employer. The district will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, age, disability, veteran status, or genetic information. The district provides a discrimination‑free educational and employment environment. Incidents of misconduct should be reported to the college Title IX Coordinator. The Clery Act requires disclosure of crime information on campus, available at the district’s public website.

Maricopa County Community College District complies with the Americans with Disabilities Act. Qualified applicants or candidates with disabilities may request a reasonable accommodation at any point in the hiring process.

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