Montblanc in New York is seeking a Director of Client Experience to enhance client loyalty through strategic initiatives and team training. You will craft and implement a comprehensive clientelling strategy, collaborating with key stakeholders to elevate the boutique experience.
Applicants should possess a Master’s degree and 8+ years of relevant experience, particularly in CRM or client services. Excellent interpersonal and problem-solving skills are essential, along with a willingness to travel up to 50% of the time.
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