Student Accounts Specialist

Student Accounts Specialist

La Salle University is dedicated to fostering a welcoming and respectful environment where all individuals can thrive. We seek candidates who will contribute to a positive, inclusive, and supportive community, and who are committed to working collaboratively with students, fostering critical thinking, supporting their success, and helping them realize their full potential. La Salle University offers its eligible employees comprehensive medical and dental plans, employer paid life and disability insurance, retirement benefits, generous paid time off (vacation, sick leave, and holidays), and tuition benefits such as no cost undergraduate and graduate degree programs for its employees (with no wait period) and no cost undergraduate degree programs for its employees' dependents (after completing the required years of service).
Position Details

Position Title - Student Accounts Specialist
Department - Enrollment Systems and Analytics
Position Type - Regular
Position Classification - Full-Time, 12 months
Grant/Gift Funded (all or a portion)? - No
Position Summary - Responsible for performing a wide range of fiscal and administrative functions, including managing accounts receivable, processing daily deposits, and overseeing third-party billing operations. Ensures accuracy through regular reconciliation of financial records across student accounts, general ledger, and activity funds. Coordinates all cashiering activities and manages annual 1098-T processing within Banner, and supports compliance through system reconciliations and audit preparation.
Essential Duties - Performs a variety of professional fiscal and administrative functions including accounts receivables, daily deposits and third-party processing. Prepares and monitors third party billing. Performs reconciliation of various accounts including fiscal receipts to student accounts, general ledger, and student activity. Monitors student payment plans, holds, and past due balances. Manage ongoing real-time data related to current students, making it readily and efficiently accessible to Accounts Receivable, Financial Aid and other relevant offices. Annually, update 1098T parameters within Banner and process 1098 T's. Coordinate all cashier activity including written correspondence, verbal communications, payment plans, payment posting, account adjustments, bankruptcies, student contact, and timely follow up. Evaluates student accounts, to include verifying payments and charges as needed to confirm balances. Oversee and perform reconciliation of all system activities. Assist with the preparation of yearly audit.
Secondary Responsibilities - Works collectively with other divisional and University-wide departments to enhance the enrollment service and processes for all students. Serve on University committees. Represents the Enrollment Management at various Campus events, Open Houses and FAFSA Filing Nights. Identify opportunities to improve processes creating an environment where Customer Service and Satisfaction is of primary importance. Performs other duties as assigned.
# of Direct Reports - 0
Required Qualifications - Bachelor's degree. Ability to work as part of a team. Excellent interpersonal skills. Ability to effectively communicate with a variety of constituent groups. Experience with Ellucian Banner. Proficient in SQL, Word, Excel, PowerPoint, utilizing databases such as TouchNet Payment Center, and internet search software relevant to the position. Knowledge of Title IV funding and must be in good standing in all Federal Title IV programs. Knowledge of and commitment to the mission of La Salle University.
Preferred Qualifications - Master's degree. Proficiency or fluency in Spanish. Strong customer service orientation and experience in developing recruiting and communication strategies. Knowledge of the La Salle University Community, The Christian Brothers, and the City of Philadelphia.
Physical Requirements and/or Unusual Work Hours - Evening and weekend work will be necessary during peak times.
Special Instructions to Applicant - La Salle University is dedicated to fostering a welcoming and respectful environment where all individuals can thrive. We seek candidates who will contribute to a positive, inclusive, and supportive community, and who are committed to working collaboratively with students, fostering critical thinking, supporting their success, and helping them realize their full potential. La Salle University offers its eligible employees comprehensive medical and dental plans, employer paid life and disability insurance, retirement benefits, generous paid time off (vacation, sick leave, and holidays), and tuition benefits such as no cost undergraduate and graduate degree programs for its employees (with no wait period) and no cost undergraduate degree programs for its employees' dependents (after completing the required years of service).
Documents Needed to Apply

Required Documents
Cover Letter/Letter of Interest
Resume/Curriculum Vitae
Optional Documents
Supplemental Questions

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* What is the highest level of education you have completed (at the time of application)?

GED
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None of the above

* How many years of experience do you have in a related position?

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* How did you first hear about this employment opportunity?

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