Creative Operations Manager

Stio® is an omni-channel mountain brand that designs, develops and sells functional apparel, footwear and accessories inspired by the Teton Range. Our products are available through Stio.com, catalog, B2B and Mountain Studio® retail locations.

YOUR ROLE
The Creative Operations Manager is the engine behind Stio’s creative function, ensuring that great work is produced efficiently, consistently, and on time. You will own systems, workflows, and processes that keep the creative team running at full capacity across every season, channel, and workstream.

Your Responsibilities

Project & Traffic Management

Own the creative team’s full project pipeline from brief intake through final delivery, managing priorities, timelines, and stakeholder alignment.

Build and maintain detailed work‑back calendars across seasonal campaigns, product launches, channel executions, and evergreen creative needs.

Serve as the primary coordination point between Creative and cross‑functional partners including Brand Marketing, Digital, E‑commerce, Retail, and Product.

Facilitate project kick‑offs, weekly check‑ins, and milestone reviews with clear agendas and action‑oriented follow‑ups.

Track and communicate project status, team bandwidth, and key deadlines to creative leadership; surface roadblocks early and help resolve them.

Partner with the go‑to‑market team to ensure creative production timelines ladder up correctly to seasonal launch dates.

Process & Operations

Own, maintain, and continuously improve Stio’s creative workflow systems including Asana project architecture, intake processes, and team operating rhythms.

Establish and enforce consistent brief standards, ensuring clarity and completeness before work begins to reduce revision cycles.

Lead creative capacity planning, balancing workload across the team, setting realistic expectations, and advocating for the team’s bandwidth.

Identify process inefficiencies and implement solutions that bring structure and consistency to how work moves through the creative function.

Champion adoption of AI tools across the creative team, identifying opportunities to streamline production, automate repeatable tasks, and improve output quality.

Asset & Resource Management

Own Stio’s Digital Asset Management platform (Bynder) overseeing asset organization, taxonomy, standards, and team adoption.

Establish and maintain DAM governance: naming conventions, metadata standards, folder architecture, and asset lifecycle management.

Ensure seasonal creative assets are properly organized, tagged, and accessible to cross‑functional stakeholders and channel teams in a timely manner.

Co‑manage relationships with external freelancers, photographers, and creative vendors – coordinating contracts, timelines, and deliverables.

Track and process vendor and freelancer invoices accurately and on time, in partnership with the Associate Creative Director and other key stakeholders.

Strategic Support

Partner with the Associate Creative Director on seasonal planning, resource allocation, and team capacity strategy.

Contribute to post‑project retrospectives and lessons‑learned sessions, translating insights into process improvements.

Bring a data‑informed perspective to creative operations: tracking on‑time delivery rates, revision cycles, and team throughput to inform continuous improvement.

Support onboarding of new creative team members and partners into Stio’s tools, workflows, and operating standards.

Your Skills And Experience

3+ years of experience managing creative or marketing workflows, ideally within an in‑house creative team, brand, or agency environment.

Proven track record of building and maintaining project management systems. Designed the process, not just followed it.

Proficient in Asana or similar; experienced in building project architecture, templates, and team workflows from the ground up.

Hands‑on experience with a Digital Asset Management platform (Bynder strongly preferred); comfortable owning DAM governance and driving team adoption.

Fluent with AI tools and actively curious about how they can improve creative production workflows.

Strong brief‑writing instincts. Able to push back when briefs are unclear.

Clear, confident communicator who translates strategy into process and process into action across creative and non‑creative stakeholders.

Highly organized, solutions‑oriented, and calm under pressure – steadies the room when priorities shift.

Comfortable holding the team accountable without micromanaging; skilled at maintaining momentum through a creative personality mix.

Experience with consumer‑facing brands in apparel, outdoor, lifestyle, or adjacent categories preferred.

Genuine affinity for mountain lifestyle and the values that drive the Stio brand.

Commitment to our company mission, vision, and values.

THE FINE PRINT

Must be able to work in a stationary position 75% of the work day.

Medical, Dental, Vision plans.

Company‑Paid Long Term Disability.

Employee Assistance Programs.

401(k) with Match.

Generous paid time off policies.

Gear test, perks and more.

We provide competitive compensation packages, inclusive of base pay, incentives and benefits. The base salary range for this role is $65,000–$75,000. This range is indicative; actual pay will be determined based on several factors including experience, skills, and qualifications.

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. We reserve the right to revise or modify the job or to require other or different tasks. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans and individuals with disabilities.

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