Chattanooga, Tennessee- Assistant Community Manager (Multifamily & Affordable Ho

Chattanooga, Tennessee- Assistant Community Manager (Multifamily & Affordable Housing)
The Assistant Community Manager assists the Community Manager in overseeing the day‑to‑day operations of an apartment community and performs a variety of duties, including, but not limited to, administration, leasing, accounting, bookkeeping, service, and resident relations. The Assistant Community Manager has primary responsibility for the collection and posting of all income due to the property.

Position Specific Competencies

Collects and accurately posts all rent and other revenue payments and makes deposits daily.

Performs Property Management Software system updates daily to provide timely information regarding the activity and profitability of the Property.

Implements the eviction and dispossessory warrant procedures according to policies, procedures, and state law.

Prepares accounting and month‑end reports by Company policies, procedures including financial accounting statements (FAS).

Processes accounts payable according to standard operating procedures.

Processes previous resident’s files after the apartment has been inspected and prepares invoices for damage repair.

Creates and maintains positive relationships with residents to easily resolve issues and to make the property a pleasant place to live.

Answers phone and provides proper information or refers the call to the appropriate person, and when needed, pre‑qualify, shows, and leases apartments.

Conducts/coordinates the annual and interim recertification of residents and the annual health and safety inspections.

Inputs and processes site‑based waiting lists.

Develops marketing strategies for leasing apartments, establishes goals for the Community Leasing Specialist, and ideas for improving operations and profitability.

Position Qualifications
Education:

High School Graduate or General Education Degree (GED) for consideration.

Associate’s degree or equivalent from a 2‑year college or Technical School preferred.

Experience / Specialized Knowledge:

Sales and Customer Service.

One to two years of related experience.

Property Management Software and Low‑Income Housing Tax Credit (LIHTC) experience preferred.

Other Requirements:

Completion of in‑house training within the first 90 days of employment.

Passion – Enjoys the work that they do, demonstrates a pleasant demeanor on the job, and shows a desire for success.

Entrepreneurial Spirit – Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes the working environment enjoyable for self and others.

Note:

This job description is a guide of expected job duties and may be modified at any time. Additional duties may be assigned at the discretion of management.

Flexible Benefits Options

Medical Insurance

Vision Insurance

Supplemental Insurance (AFLAC)

Prescription Drug Coverage

Flexible Spending Account

401(k) Retirement Savings Plan

Employee Assistance Program

Performance-based Bonus Program

Tuition and Professional Development Assistance

Short-term Disability Insurance

Long-term Disability Insurance

Basic Life Insurance

Voluntary Life Insurance

Accidental Death and Dismemberment Insurance

Paid Time-Off

Paid Holidays

Health Reimbursement Account

Employee Referral Program

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