Senior Relationship Advisor, WM

Senior Relationship / Trust Advisor, Wealth Management
The Senior Relationship Advisor role manages complex wealth management high net worth (HNW) and ultra-high net worth (UHNW) client relationships and delivers high-quality fiduciary and administrative services. The advisor assumes primary responsibility for overall client satisfaction by collaborating with the service team and Northern Trust resources to ensure timely delivery of exceptional service, issue resolution, effective communication of client needs, and coordination with client’s professional advisors.

Responsibilities

Manages an assigned account base of wealth management clients, working with the client service team, clients and their professional advisors to develop a thorough understanding of client needs and goals. Demonstrates clear knowledge of governing documents, fiduciary duties, applicable laws, trust and tax law, estate planning techniques, financial planning, asset management, and prudent investment principles. Pursues ongoing development of fiduciary and advisory knowledge through training and experience.

Leads client conversations for life-driven wealth management, providing proactive advice on Northern Trust products/services, emerging issues, regulatory/tax changes, and appropriate actions. Explains complicated concepts in accessible language and offers advisory solutions. Maintains a working knowledge of Northern Trust resources and uses fiduciary expertise to identify relationship enhancement opportunities.

Delivers proactive client service with responsiveness, diplomacy, and tact, using written and verbal communication at suitable frequency.

Builds and maintains knowledge of Northern Trust fiduciary standards and practices; applies fiduciary knowledge and judgment to relationships. Understands and complies with internal policies and procedures to effect prudent risk management. Recognizes fiduciary risk issues and seeks appropriate resolution.

Cultivates relationships with referral sources and external professional advisors to build business; identifies and develops new business opportunities. Participates in community and professional organizations representing Northern Trust and showcases Northern Trust expertise and thought leadership.

Travels to meet clients as appropriate, considering revenue, new business opportunities, or servicing requirements.

Teaches and mentors less experienced partners; provides leadership on fiduciary projects and committees. Works collaboratively with internal partners and external professional advisors to identify client needs and develop advice-driven solutions.

Implements complex initiatives involving multiple disciplines and/or ambiguous issues.

Qualifications

12–15 years of experience as a relationship manager in trust administration, estate administration, estate planning, or related fields.

Preferred experience working with high net worth (HNW) and ultra-high net worth (UHNW) clients.

Proficient in managing a complex portfolio with an account value of over a million or more.

Knowledge of fiduciary and financial products and services, typically acquired through related work experience.

Technical knowledge of investments, tax, legal, and operations, usually acquired through formal education or related experience.

Understanding of fiduciary standards, principles, laws and regulations typically acquired through training, seminars, or law school.

Skilled in negotiating, problem solving, delegating, leadership, and sales. A JD, CFP, CPWA, or other related professional designations are strongly desired.

Leadership and organizational skills to set unit goals, allocate resources, and develop staff capabilities.

Salary Range
$164,600 – 288,000 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package that includes retirement benefits (401(k) and pension), health and welfare benefits (medical, dental, vision, spending accounts, and disability), paid time off, parental and caregiver leave, life and accident insurance, and other voluntary and well-being benefits. A discretionary bonus program, which may include an equity component, is also available.

Work Authorization
Applicants must be authorized to work in the United States without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT, or any other employment-based visa).

Reasonable Accommodation
Northern Trust is committed to providing reasonable accommodations to individuals with health conditions and disabilities. If you need an accommodation for any part of the employment process, please email the HR Service Center at MyHRHelp@ntrs.com or discuss your individual requirements with the recruiter handling your application.

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