Digital Customer Care Manager: Elevate Service & Sales

Macy's in Deerfield Township, OH seeks a Manager for Digital Customer Care to lead a contact center team. The role involves hiring and coaching staff to achieve sales KPIs, while ensuring exceptional customer experiences through various channels.
With over 2 years of experience preferred and a bachelor’s degree, candidates will thrive in a diverse environment that offers competitive pay, health benefits, and a 401(k) match, among other perks.

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