Senior Media Systems Technician I

Provide audiovisual and videoconference technical support for high level, complex multimedia events in conference rooms and event spaces; provide expertise and guidance to clients and technical and operational feedback to engineering and management.

Duties & Responsibilities

Set up, operate and strike conference room systems including varying types of microphones and sound amplification systems, data/video displays and projection systems, AV device control systems, simultaneous interpretation (SI), videoconferencing equipment, computer control systems, video switching, professional audio and video recording systems and video streaming

Verify, test, troubleshoot and monitor video conference connections prior to and during meetings

Perform AV equipment troubleshooting and testing

Set up and operate professional portable broadcast cameras for recording and video conferencing

Ability to set up PowerPoint presentations, connecting laptop and desktop computers with display interfaces to portable and data projectors; able to correctly size and adjust a data image on-screen

Ability to set up audio systems consisting of microphones, mixer, amplifier, and speakers and adjust system for good speech level with no feedback; other audio sources such as computer audio and/or CD/DVD playback may also be required to connect to mixer

Report system anomalies, equipment problems, customer relations issues or any other daily event concerns that arise

Assist with departmental projects such as SOP revisions, equipment inventory, Spring & Annual Meetings and other special events

Other duties as assigned

Skills & Qualifications

Excellent customer service skills and professional presence

Strong knowledge of current AV & VC industry practices, standards and procedures

High level of problem solving skills and the ability to recommend and implement alternative set-up and/or operations for complex systems

Solid experience with microphone systems, digital audio consoles, Polycom and Cisco videoconferencing equipment, SI equipment, video systems, lighting equipment, computers, device control systems

Familiarity with computer networks (LANs, net connections and IP)

Familiarity with Microsoft PowerPoint software to assist presenters with simple adjustments

Capability to read and understand wiring diagrams, CAD drawings and schematics

Ability to read, speak and effectively communicate in the English language

Ability to thrive in a multicultural and multilingual environment

Skilled with hand and power tools

Solid work ethic

Additional video production skills such as camera operation, live event audio, editing, or field experience are desirable

Candidate must be willing to undergo background check

The duties of this position require the ability to stand for long periods of time, bend, kneel, crawl, and climb ladders

Candidate must be capable of working at heights and have good balance

Candidate may be required to lift heavy equipment up to 50 pounds

Adverse conditions may include noise and dust

Education & Experience

Bachelor’s Degree in Communications, Audio/Electronic Engineering or related field preferred; or Technical school training with electronics training and related experience

4+ years’ experience with the setup, operation and troubleshooting of conference rooms, auditoriums, theater, hotels and/or broadcast environment

Customer Service Commitment
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

Equal Employment Opportunity
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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