Business Development Manager

Company Description
FirstLight Home Care is dedicated to helping people have their best day, every day, by providing compassionate, personalized non‑medical care to adults who need support. The organization emphasizes genuine relationships, attentive listening, and heartfelt care for clients and their families. FirstLight values caregivers who treat each individual with dignity and respect, recognizing them as treasures in their loved ones’ lives. The team is committed to going beyond basic assistance to improve quality of life for every client served.

Role Description
The Business Development Manager is a full‑time, on‑site role based in Austin, TX, responsible for driving growth and expanding FirstLight Home Care’s client base and referral networks. This role involves identifying and cultivating relationships with healthcare partners, community organizations, and local businesses to generate new leads and increase brand visibility. The manager will conduct regular outreach, attend community events, deliver presentations, and maintain a consistent presence in the local market. Daily responsibilities include managing a sales pipeline, tracking activities and results, collaborating with the operations and caregiving teams to ensure service alignment, and contributing to marketing initiatives. The individual in this role will also analyze market trends, provide feedback on service offerings, and support strategic planning to achieve revenue and growth targets.

Qualifications

Demonstrated experience in business development, sales, or account management, preferably within home care, healthcare, or related service industries.

Strong relationship‑building and networking skills, with the ability to engage community partners, referral sources, and prospective clients.

Proficient communication, presentation, and interpersonal skills, with the ability to convey the value of services clearly and professionally.

Solid organizational and time‑management abilities, including managing a pipeline, documenting activities, and meeting performance goals.

Comfort working on‑site in the Georgetown, TX area, including local travel for meetings, events, and outreach activities.

Collaborative mindset and ability to work closely with caregiving and operations teams to align service delivery with client needs.

Basic proficiency with CRM tools and standard office software (e.g., email, spreadsheets, presentations) to track leads and report results.

Commitment to FirstLight’s mission, with empathy for older adults and others needing care, and respect for diverse clients and families.

Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field preferred, or equivalent work experience in a similar role.

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