Senior Visual Designer

Join our dynamic marketing team and play a pivotal role in shaping the future of life insurance marketing at John Hancock Insurance!

John Hancock has an exciting opportunity for a passionate, results‑oriented, and creative visual designer to support its U.S. Marketing team. We are looking for a designer who would enjoy our dynamic and fast‑paced environment, where we embrace a collaborative "get it done together" mindset. The successful candidate provides strategic and innovative creative for both print and digital. You are confident in your ideas and can passionately present them internally in rough form – as well as finely polished when presenting to our partners.

The successful candidate will be responsible for delivering designs that engage customers/financial advisors, while helping to drive sales. You’ll be working in close collaboration with our Copywriters, Video Team and Content Managers on a variety of projects.

The Insurance Marketing Team, of which the Senior Visual Designer is a key part, is responsible for the design and execution of product launches, events, campaigns, B2B relationships, sales enablement, Vitality member engagement, and producer and policyholder communications. This team is an integral part of our comprehensive marketing organization, which includes brand, human‑centered design, digital, analytics, and integrated production. Together, these teams collaborate closely to craft our marketing narrative, deliver connected customer experiences, and demonstrate the business value of marketing.

Position Responsibilities

Routinely conceptualize creative solutions that effectively communicate the strategic intent for each tactic within the assigned projects

Deliver strategic thinking and visual direction for a broad range of materials – from print to digital to video

Work collaboratively with Copywriters to develop creative concepts and executions of assigned projects

Possess solid understanding of the science and market dynamics of assigned projects

Work closely with Project Managers to schedule and monitor all projects

Perform miscellaneous tasks as directed by Head of Brand Creative

Assist in making presentations to internal stakeholders and external clients

Special Focus Areas

Work closely with Social Media Manager to conceptualize and design social content for brand channels

Partner with UX designers on digital experiences, leading visual design and ensuring brand consistency

Brand Stewardship

Educate and inform business partners on the correct use of the brand

Create strategies on updating off‑brand materials

Constantly look for ways to stretch and push the brand to separate work from a sea of sameness

Work with external partners and third‑party vendors to ensure corporate brand is represented and consistent

Work with internal business partners and creatives to assess and grow the brand organically from a corporate perspective (COP)

Contribute to brand‑related discussions and research topics regarding branded assets and materials for use by members of the company as a whole (media, logos, color palette, templates, etc.)

Staff Development

Mentor creative staff (designers, videographers, junior creatives) and responsible for managing the team and all elements of creative services and graphic design on projects

Provide detailed direction to all creatives

Assist in the education and development of other creatives

Shared Accountabilities

Ensure the correct processes are being followed

Raise the creative bar – both strategy and execution

Required Qualifications

Bachelor’s Degree in Design Art, Media (or equivalent) required

Strong experience in corporate branding systems

At least 8‑12 years related design experience, preferably with emphasis on financial industry marketing print materials

MAC proficiency as well as a thorough knowledge of design software (Adobe Creative Suite: In‑Design, Illustrator, Photoshop, Microsoft Suite)

Strong and thorough understanding of traditional design skills including sketching, composition, storyboarding

Thorough understanding of typography, color palettes, grid systems, and final file preparation for print and/or web

Preferred Qualifications

Proficiency in Figma a plus

Benefits and Working Arrangement
Hybrid working arrangement. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Salary
$92,475 - $160,290 USD (Boston, Massachusetts)

Equal Opportunity Statement
Manulife is an Equal Opportunity Employer. We embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Company Information
John Hancock Life Insurance Company (U.S.A.).

Company Website
https://www.manulife.com/en/about/our-story.html

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