Social Media Specialist

Responsibilities

The social media specialist will support and execute Turnitin’s social media strategy
The position’s responsibilities include building social media strategies and campaigns, setting quarterly and monthly content calendars, leading community management, managing the employee social media sharing program, and drafting and posting all social media content
The social media specialist will play a crucial role in shaping Turnitin’s external brand presence
They will follow social media trends and think creatively and quickly about ways to stay true to the Turnitin brand while engaging in timely and platform-specific content
They should be an excellent, creative communicator with strong organizational capabilities and high attention to detail with an ability to remain responsive and flexible in a fast-paced environment
Builds and executes social media strategies and campaigns, including drafting platform-specific written content and collaborating with design on visuals reflecting platform trends
Sets quarterly and monthly content calendars
Creates platform-specific content for LinkedIn, Instagram, Facebook, and other platforms as needed, including copy, visuals, and videos
Responds in real-time to newsworthy moments and platform-specific trends so Turnitin is part of the conversation
Leads community management on all platforms, liaising with customer service as needed
Manages employee and educator ambassador programs, including recruitment, engagement, and content delivery
Reports regularly on content and program performance and community management themes
Researches and makes recommendations on best practices and strategies for increasing social media engagement
Qualifications

Ability to present strategies and report results with company leaders, colleagues, and partners/agencies
2+ years of related saas and/or Education technology work experience in a corporate environment
Consumer of digital content, able to identify social media platform trends
Ability to do basic graphic design and video editing in software such as Canva
Excellent verbal, written, and visual communication skills
Organized self-starter with high attention to detail
Bachelor’s degree in a related field
Benefits

Health Insurance
Dental Insurance
Disability Insurance
Life Insurance
Vision Insurance
Accidental Death & Dismemberment Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Supplemental Life Insurance
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time

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