Program Manager BTI

We are seeking a

Program Manager

to support the evolution of the Content Planning & Production Platform (CPP), a critical product ecosystem used by content planners, creators, and conference stakeholders to plan, produce, and publish Gartner research and event content.

This role operates within a product‑led organization focused on continuous value delivery, product adoption, and user satisfaction.

Responsibilities
Program Execution & Delivery

Manage delivery of initiatives across internal content planning and production systems

Coordinate cross‑functional workstreams across IT, product, UX, and business teams

Track progress against product goals (adoption, engagement, satisfaction, business outcomes)

Requirements & Backlog Management

Partner with Product Owner to gather, synthesize, and document requirements

Translate stakeholder needs into epics, user stories, and acceptance criteria

Help manage backlog prioritization aligned with product roadmap and leadership priorities

Stakeholder Management

Engage stakeholders across multiple levels and functions to align on priorities and outcomes

Facilitate working sessions, requirements workshops, and sprint ceremonies

Ensure clear, consistent communication across distributed teams

Product & Process Improvement

Identify process gaps and recommend improvements to workflows and tools

Support continuous feedback loops and rapid iteration based on user input

Assist in defining success metrics and monitoring performance

Support Product Owner Growth

Partner closely with a Product Owner (offshore) to:

Strengthen requirements quality

Improve backlog hygiene and prioritization

Build product management capability

Qualifications

5–7+ years in program/project management, product operations, or related role

Experience working with Agile/Scrum teams and managing product delivery

Strong skills in requirements gathering and stakeholder management

Experience with tools like JIRA

Ability to manage multiple priorities and communicate effectively across audiences

Benefits
Gartner offers world‑class benefits, highly competitive compensation, and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive—working virtually when it is productive and gathering in a vibrant community that is purposeful, engaging, and inspiring.

Salary range: $79,000 – $109,000 USD. Additional compensation may include an annual bonus plan or a role‑based uncapped sales incentive plan. Other benefits include generous PTO, a 401(k) match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

Equal Employment Opportunity
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability.

You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

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