Public Relations Specialist Job at DeKalb County Superior Court Administration i

Public Relations Specialist
Department: Administration

Job Type: Full Time

Job Location: DeKalb County Superior Court

Purpose of Classification
The purpose of this classification is to develop, implement, and manage strategies that foster positive relationships between the organization, its employees, and the community. This role focuses on enhancing employee engagement, resolving workplace issues, promoting effective communication, and building strong community partnerships to support the organization’s goals and values.

Essential Functions
This job description indicates, in general, the nature and level of work, knowledge, skills, abilities, and other essential functions expected of the incumbent. It is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities. Incumbent may be asked to perform other duties as required. The Superior Court is an equal opportunity employer and encourages applications from individuals of all backgrounds, including women, minorities, persons with disabilities, and veterans.

Employee Relations & Engagement
Serve as the primary point of contact for employee relations concerns, ensuring fair, consistent, and timely resolution of issues. Develop and implement employee engagement programs to improve morale, retention, and workplace satisfaction. Advise managers and supervisors on employee relations best practices, policies, and procedures. Conduct investigations related to workplace complaints, conflicts, or policy violations. Partner with leadership to foster an inclusive, respectful, and transparent workplace culture. Track, analyze, and report on engagement metrics, exit trends, and employee satisfaction surveys.

Community Engagement & Liaison
Act as the organization’s liaison with community partners, nonprofits, and local stakeholders. Plan and coordinate community outreach initiatives, volunteer programs, and partnerships. Represent the organization at community events, networking functions, and public meetings. Collaborate with marketing/communications teams to promote community initiatives internally and externally. Align community engagement activities with the company’s values, diversity and inclusion strategy, and social responsibility goals.

Strategic & Administrative Duties
Ensure compliance with labor laws, HR policies, and organizational guidelines. Support diversity, equity, and inclusion (DEI) initiatives both internally and within community partnerships. Develop communications and training materials related to employee and community engagement. Partner with executive leadership to align employee relations and community engagement strategies with overall business objectives. Prepare reports and recommendations for leadership on trends, risks, and opportunities in employee and community engagement.

Minimum Qualifications

Bachelor’s degree in Business Administration, Public Administration or a related field.

Five years of experience in project or program management; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this classification.

Specific License or Certification Required
Valid State of Georgia Driver’s License or proof of mobility equivalent may be requested.

Knowledge, Skills, and Abilities
Requires knowledge of principles and practices of public, business or judicial/court administration. All laws, rules, and regulations governing public and court administrative operations. Court practices and procedures. Legal terminology related to court operations. Techniques used to conduct research. A thorough knowledge of fiscal administration, technology management and communications is preferred.

Performance Aptitudes
Data Utilization – Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Human Interaction – Requires the ability to work with others to coordinate the more complex programs and more complex problems associated with the responsibilities of the job. Often represents the department and/or organization when dealing with others.

Equipment, Machinery, Tools, and Materials Utilization – Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude – Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude – Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning – Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning – Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

ADA Compliance
Physical Ability – Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and may involve some lifting, carrying, pushing and or pulling of objects and materials of moderate weight (12-20 pounds).

Sensory Requirements – Some tasks require the ability to perceive and discriminate sounds, odor, and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors – Performance of essential functions may require exposure to such adverse environmental conditions as crowded conditions, temperature extremes, strong odors, disease/bodily fluids, or violence.

Equal Opportunity Statement
The Superior Court is an equal‑opportunity employer and encourages applications from individuals of all backgrounds, including women, minorities, persons with disabilities, and veterans.

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