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Head of Operations & Client Experience - Scale & Delight

Bridgeful · New York, NY, USA ·

Pay:
90.000 - 140.000
Job type:
Full Time

Bridgeful is seeking a Head of Operations & Client Experience to oversee delivery from client onboarding to appointment management. This role involves leading a team of 18, ensuring client success through effective operations.
The ideal candidate has over 7 years in operations or client success, with experience in insurance or financial services, and the ability to set clear standards for the team.

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