Remote Customer Experience Specialist

Protective Life Corporation is seeking a Customer Experience Advocate to work remotely in a full-time capacity. In this role, you will manage customer inquiries across various channels, leveraging your product knowledge to provide accurate resolutions and improve customer satisfaction.
You will document requests, educate customers on self-service digital tools, and strive to meet performance goals while identifying improvement opportunities. Candidates must possess 2+ years of customer service experience and a high school diploma.

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