Business Development Manager

We are seeking a driven and customer-focused Business Development Manager to join our Specialized Recruiting Group team in Cleveland, Ohio . In this role, you’ll generate new business, grow existing client relationships, and promote SRG’s services across a variety of professional disciplines. You’ll work closely with the Managing Director and Recruiting team to ensure clients receive exceptional service and talent solutions.

SRG, a division of Express Employment Professionals, is a professional search and staffing firm that partners with businesses to deliver high-quality talent in areas such as IT, Engineering, A&F, and Business Services. Backed by the resources of an international staffing leader, SRG combines local ownership with industry specialization to deliver workforce solutions for our clients and career opportunities for our candidates.

At SRG, we are passionate about helping people succeed—whether it's the professionals we place or the clients we serve. Join our team and play a pivotal role in connecting top talent with meaningful career opportunities.

This position is based in our Cleveland, OH office and requires on-site attendance five days per week, as well as regular time spent in the market meeting with clients.

Responsibilities
Business Development & Client Acquisition

Identify and pursue new business opportunities through outbound prospecting, networking, referrals, and community involvement

Conduct client meetings (virtually and in-person) to understand workforce needs and present tailored solutions

Manage the full sales cycle, from lead generation to signed service agreements

Client Relationship Management

Build and maintain long-term client partnerships through regular check-ins, performance reviews, and strategic conversations

Serve as a consultative partner to hiring managers

Ensure client satisfaction through proactive communication and issue resolution

Collaboration & Strategic Support

Work closely with the Recruiting team to align client expectations with candidate delivery

Provide market intelligence, feedback, and insights to guide recruiting strategies

Participate in marketing initiatives and networking events to elevate SRG’s brand visibility

Operational Excellence

Maintain accurate records of sales activity, pipeline, and client interactions in the CRM system

Track key performance metrics and contribute to office revenue goals

Ensure all processes are aligned with company standards and compliance requirements

Qualifications

3+ years of professional talent solutions business development in IT and/or Engineering strongly preferred

Proven success in prospecting, closing sales, and exceeding revenue targets

Strong communication, presentation, and negotiation skills

Self-motivated with excellent time management and organizational abilities

A team player with a customer-first mindset and a drive to deliver value

Benefits

Collaborative, supportive team culture rooted in purpose and performance

Career growth opportunities within a respected and expanding national brand

Competitive base salary and commission structure

Access to world-class sales training and tools

Full benefits package

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