Program Coordinator (UX)

About This Role
As the Program Coordinator on the Convening Team, you will play a critical, full‑time role focused on understanding and improving the experience of our community members. This is a hands‑on programs role where you'll spend time with members to understand their needs, design improvements to our programs and spaces, and help run events. You'll work closely with our operations team (who handle day‑to‑day logistics) to ensure our programs truly serve the researchers and organizations we support. This role is perfect for someone who cares deeply about the AI safety mission, loves understanding what makes people tick, designing better experiences, and wants to learn about AI safety while building foundational program management skills.

Key Responsibilities

Spend time with members to understand their experiences, needs, and what helps them do their best work

Conduct user interviews and gather feedback through conversations, surveys, and observation

Provide strategic problem‑solving and rapid response to emerging community needs, using triage frameworks to prioritize interventions by impact and urgency

Identify patterns in what's working well and where members experience friction

Make recommendations for improvements to programs, spaces, and member experience based on what you learn

Partner with the operations team to implement experience enhancements

Help design and refine the end‑to‑end member experience, including onboarding flows, space utilization, community engagement approaches, and program touchpoints

Test and iterate on new program ideas and experience improvements

Think strategically about how our programs can better serve affiliate needs

Track feedback and learnings to inform ongoing program development

Help evaluate membership applications, considering fit and theory of change

Support the new member experience to ensure people feel welcomed and connected

Identify opportunities to strengthen community connections and engagement

Assist with planning and executing events, including technical workshops for AI researchers and educational sessions for policymakers

Help with event strategy, communications, and logistics coordination

Provide support during events to ensure attendee experience is excellent

Help maintain the website and create content that showcases our programsSupport external communications to ensure our work is well‑represented

Skills & Experience

You think AI might have transformative effects in the coming years, and want to support the people working to ensure it goes well

You have a strong service mindset and are genuinely curious about understanding people's needs and experiences

You're a good listener who can draw out insights from conversations and translate them into actionable improvementsYou enjoy thinking about user experience and designing better ways for programs to serve people

You can effectively prioritize and triage competing needs, balancing urgency with impact to focus on what matters most

You're comfortable talking with researchers, executives, and policymakers, and can build trust across different audiencesYou have strong communication skills (written and verbal)

You're organized and can manage multiple projects simultaneously

You're thoughtful and strategic, but also practical about implementation

You demonstrate initiative and creativity in problem‑solving

You're comfortable with ambiguity and enjoy working in a dynamic, evolving environment

You're a quick learner who's excited to understand complex topics and learn about AI safety research

Bonus: You have experience in program coordination, community management, UX research, event planning, or related fields

Benefits

Generous vacation policy

401(k) with employer match

Employer‑paid commuter benefits

PPO health, dental, and vision insurance

Catered lunches and dinners, plus unlimited snacks & drinks

Regular interaction with AI safety researchers and thought leaders

A friendly, mission‑driven team

Logistics
This is a full‑time, on‑site position at our Berkeley office, just steps from the nearest BART (metro) and bus stop. On‑site parking is also available. We’re open to discussing remote versions of the role with promising candidates.

If you're excited about helping humanity safely navigate the development of transformative AI, we encourage you to apply— even if you're unsure whether you meet every qualification.

We value diversity in all respects and base our hiring decisions on the needs of the organization and individual qualifications. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age or disability.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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