Community Relations Specialist

Essential Job Functions

Drive membership growth by achieving and exceeding a target of 10+ new members monthly

Build and manage strategic relationships with health plans, brokers, senior communities, and local partners

Execute daily outreach and networking efforts to generate referrals and enhance brand visibility

Plan and deliver presentations, events, and community engagement initiatives

Maintain a strong and consistent market presence to drive awareness and trust

Own performance tracking and reporting (daily, weekly, monthly) on outreach activity and results

Partner cross-functionally to support growth and retention strategies

Minimum Required Education, Experience & Skills

Bilingual (English/Spanish) – fluent with strong presentation ability

Associate’s degree or higher

Experience in Medicare Advantage, healthcare outreach, or senior-focused services

Proven success in relationship building, networking, and community engagement

Strong organizational, tracking, and reporting discipline

Confident public speaking and presentation skills

Proficiency in Microsoft Office (Excel, PowerPoint, Word)

Ability to work in a high-travel, field-based environment (up to 90%)

Valid driver’s license and reliable transportation

Preferred Education, Experience & Skills

Bilingual (English/Spanish)

Associate’s degree or higher

Experience in healthcare or market growth roles

Established relationships with brokers, health plans, or community partners

Experience with CRM or reporting tools

Understanding of membership growth and retention strategies

Physical & Mental Requirements

Travel locally up to 90% of the time (driving is a big part of this role)

Stand and walk for long periods during events and community visits

Lift and carry up to 25 lbs (event supplies and materials)

Set up and take down tables, banners, and event materials

Work in different locations throughout the community (field-based role)

Sit for periods of time while driving or completing reports

Use a computer, phone, and tablet for reporting and presentations

Speak clearly and confidently when presenting to groups

The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

#J-18808-Ljbffr