Customer Order Specialist

Customer Order Specialist – Dallas, Texas
More About The Role

Accept and validate sales orders
Verify availability of product for orders and prepare delivery proposals
Manage sales orders up to delivery
Respond to customer questions and concerns regarding products and services
Manage combined shipment, missing, or Dead on Arrival (DOA) products
Manage customer master data.
More About You

High School diploma and 1+ years of work experience in a similar role supporting customers and managing orders
Passionate about providing excellent customer service and able to establish rapport with customers
Excellent commercial awareness and effective communicator, utilizing listening and collaboration skills; problem‑solving mindset
Proficient in MS Office; experience with ERP/MRP systems a plus
Fluency in Spanish preferred
Must be legally authorized to work in the United States without current or future company sponsorship needs.
Salary: $67,192 - 98,549 based on experience. Bonus: target bonus opportunity - 5%.
Benefits Overview: Company subsidized benefits plan offerings that include Medical, Health Savings Account, Dental, 401K retirement plan with company match, Employee Stock Purchase Plan (ESPP), Paid Time Off, including paid vacation, holidays/personal days, tuition reimbursement and product discounts. Ability to purchase supplemental benefits that include supplemental life insurance, dependent life insurance, vision insurance and Accidental Death & Dismemberment insurance, health care flexible spending account and dependent care flexible spending account.

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