Social Media Manager (Creative)

About The Role
At Uber, we believe the most successful organic social teams are trend‑savvy storytellers who keep our brand at the forefront of culture. We are building a best‑in‑class Brand Social team responsible for telling Uber’s story in an engaging, inspiring, and innovative way across our global channels to a worldwide audience.

What You’ll Do

Lead Global Creative Direction: define and own the creative strategy and vision for Uber’s worldwide social ecosystem, develop concepts, campaigns, and content approaches that align with brand and business goals, and build guidelines and best practices for regional teams.

Generate Big Ideas: create culturally relevant, platform‑native concepts that tap into trends, moments, and consumer behavior in strategic ways.

Guide a Team of Creators: ensure the work is cohesive, high‑quality, and consistently on brand.

Partner Across the Business: collaborate with communications, brand marketing, product, and external partners to integrate social thinking into broader brand and business priorities.

Own Craft and Execution: review and refine creative assets, provide clear feedback, and ensure production meets quality standards across all channels (IG, TikTok, X/Twitter, YouTube, etc.).

Stay Ahead of Culture: track social trends, emerging formats, creator behaviors, and new platform features to keep content fresh and relevant.

Champion Experimentation: encourage thoughtful risk‑taking, testing, and iteration to uncover new creative opportunities.

Support Always‑On and Campaign Moments: oversee creative for daily publishing and major brand moments, driving concepts from ideation through launch.

Basic Qualifications

7+ years of experience in social‑first creative roles at brands, agencies, or media companies.

Bachelor’s degree.

A portfolio demonstrating strong creative vision, concepting ability, and mastery of social storytelling.

Proven experience leading creative talent and defining a brand’s vision and voice.

Deep understanding of platform best practices and emerging content formats.

Excellent written and verbal communication skills, and comfort presenting ideas to stakeholders and leadership.

Preferred Qualifications

9+ years of experience in social‑first creative roles at brands, agencies, or media companies.

Ability to balance big, bold thinking with fast, scrappy execution.

A passion for culture across entertainment, internet trends, creators, design, and beyond.

A go‑getter who looks forward to rolling up sleeves, building things from the bottom up, and thrives in a fast‑paced environment.

A creative strategist who can spot a trend from a mile away and leverages data‑driven insights to craft impactful, relevant content that aligns with Uber’s business goals.

A team player who enjoys working closely with cross‑functional stakeholders and stays calm under pressure.

Influencer, creator, and talent management experience.

Experience with BrandWatch, Dash Social, and Sprinklr.

Compensation and Benefits
For New York, NY‑based roles: the base salary range is USD 159,000 – USD 177,000 per year. Employees are eligible to participate in Uber’s bonus program, may receive an equity award, and are eligible for a 401(k) plan. Additional benefits are available. More details can be found at https://jobs.uber.com/en/benefits.

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