Senior Service & UX Designer — Human‑Centered Gov Digital

Navitas Business Consulting in Baltimore, MD seeks a Service Designer to elevate how residents interact with state services. You will champion user needs, guide multidisciplinary teams, and introduce modern design practices across high-impact initiatives.
Collaborate with agency partners, uncover insights, and translate them into measurable improvements in service delivery and digital experiences. The role requires a Bachelor’s Degree and 5+ years in user experience and service design.

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