SaaS Customer Support & Solutions Manager

Localcoin is seeking a customer-oriented technical support specialist to be the front line for our clients. You will own issues end-to-end, troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships.
Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems, use APIs and payment formats, and turn patterns into actionable improvements.

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