Client Solutions Director

Client Solutions Director

Job Summary

This is an individual contributor position accountable for driving growth on a focused list of healthcare accounts. The primary focus is to advance relationships with media/strategy agencies, client media teams, client brand teams, PR firms and healthcare creative agencies in consumer and HCP areas. General account types include Pharma, CPG, OTC and other healthcare accounts.
Essential Job Functions

Accountabilities, actions and expected measurable results:
80%: Manage and develop revenue generation via relationship development at all decision levels, high volume market activity across assigned key healthcare accounts, and meeting/exceeding quarterly and annual revenue goals.
Build and maintain relationships with account managers, networks, and agencies; create optimization strategies for priority partnerships; identify and assess new potential partners for continued growth.
Work closely with management in planning and execution of sales initiatives; oversee planning, implementation, and launch of client campaigns.
Ensure seamless account management by coordinating with internal teams, proactively resolving client issues, and delivering exceptional customer experience.
10%: Maintain open communication with senior executives throughout the sales cycle, including performance updates, proposals, projects, and forecasting.
Forecast, track and report revenue contribution and performance with internal tools; participate in internal business development identification, evaluation and brainstorming sessions.
10%: Work closely with digital and print sales teams, marketing, and client services to coordinate deal strategy, ensure seamless campaign execution, and meet or exceed client expectations.
All other duties as assigned.
Hybrid Work Arrangement

Hybrid 3x a week in New York, NY. In-office expectations: up to 2 remote days per week.
Minimum Qualifications and Job Requirements

Education: Bachelor’s Degree preferred in Business/Marketing or Communications, or equivalent work experience.
Experience: At least 3 years of account management and/or consultative selling expertise, working across multiple levels of management at agencies and/or clients.
Communication: Strong telephone, e‑mail and presentation skills.
Knowledge: General understanding of healthcare category and issues.
Skills: Tangible expertise in dimensional negotiating, proactive and reactive selling, conceptual selling, creative problem‑solving, networking, critical thinking, negotiation, strategic planning, and action‑item management.
Travel Requirement

Approximately 20% travel required.
EEO and Accommodation

People Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. The company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing hr@people.inc. The company participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees.
Pay Range and Compensation

New York: $80,000.00 - $100,000.00. This range represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is one component of the total compensation package and may include annual bonuses, short‑ and long‑term incentives.
Benefits

Includes medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, supplemental life and accident insurance, commuter benefits, short‑term and long‑term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with company match, paid holidays, paid parental leave, and voluntary benefits such as pet insurance and critical and hospital indemnity coverage.

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