Associate Director-Sales Loyalty

Responsibilities

Lead a consumer telesales organization to exceed customer experience objectives

Analyze data to develop strategies that drive revenue generation

Direct daily activities and execution of call centers to achieve revenue goals

Implement strategic policies and develop innovative initiatives for technology and compliance

Collaborate with various business areas to drive strategic alignment

Requirements

Bachelor’s degree (BS/BA) desired

8+ years of related sales experience

Soft Skills

leadership

collaboration

strategic thinking

data analysis

customer experience management

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