Internal Communications Specialist

Responsibilities

Partner with the Internal Communications team and cross-functional colleagues to write and publish internal communications deliverables related to key corporate initiatives, collaborating closely with the team to meet goals and deadlines.

Write news articles and communications for home office team members.

Write feature stories and employee profiles for internal communications channels.

Own and manage email communications for team members via Marketo, including building, testing, and troubleshooting email, and provide monthly reporting on impact.

Draft, publish, and manage content on the SharePoint intranet platform.

Manage the Internal Communications editorial calendar.

Coordinate virtual Town Hall invitations, operations, promotion, and post-meeting surveys.

Audit and update internal communications channels monthly. Enhance reporting dashboards with key performance indicators for internal communications activities.

Partner with Internal Communications colleagues and cross-functional teams to integrate DEIB strategic priorities in all aspects of internal communications.

Serve as backup and support for the Internal Communications team.

Requirements

3+ years of internal communication experience.

3+ years of financial services or related industry experience is a plus.

Excellent writing skills, including copywriting and editing.

Excellent critical thinking skills.

Experience with current and emerging communications platforms and technologies, including but not limited to SharePoint intranet, Canva, Adobe Express, Airtable, MS Teams, Marketo, and Viva Engage.

Experience with incorporating DEIB strategic priorities in internal communications.

Ability to work in a fast-paced environment on multiple projects with simultaneous timelines and hard deadlines.

BA, BS, or equivalent degree in business, marketing, communications, or related discipline.

Project management skills and ability to manage resources and stakeholders.

PowerPoint and Excel experience.

Hard Skills

copywriting

editing

project management

email communications

content management

reporting

critical thinking

DEIB integration

Soft Skills

collaboration

time management

adaptability

communication

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