Digital Content Specialist

Responsibilities

Supports the content management and syndication process: organizing and uploading all content attributes and files to the content management and syndication platform. Must ensure that all content updates are published and live on each retailer’s site.

Trouble shooting and error resolution: Diagnose and track down any functional, systematic, or process issues to a root or functional cause, and delivering the solution necessary to ensure any failed content is live.

Develop and maintain effective working relationships with team members and internal partners to establish a collaborative and dynamic approach to our services.

Act as a CM&S SME to influence and support solutions that help us in meeting client needs, with the goal of ensuring business commitments and objectives are met.

Training and development, as needed, to learn new tools, systems, and processes in support of job duties. This includes all Acosta mandated training courses.

Other duties as assigned.

Requirements

Bachelor’s degree or equivalent work experience in industry name required,

Familiar with managing retailer enterprise systems and operating web-based software programs.

Familiar with basic ecommerce practices and terminology.

Strong coordination and project management skills.

Strong business communication and interpersonal skills with internal workgroups.

Skilled at managing competing priorities.

Highly organized and detail oriented.

Certifications & Qualifications

Bachelor's degree

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