Occupational Communications Specialist Level 1, Level 2 – American Sign Language

Responsibilities

Support persons served to obtain and maintain fulfilling and rewarding competitive jobs.

Provide individualized job placement services through regular meetings with person served to work on job seeking skills, preparing resumes and cover letters and interviewing.

Actively cultivate competitive job opportunities with businesses and employers in the community as appropriate.

Equip and empower individuals to be successful in their new job opportunity through ongoing support and relationship with employers.

Adapt communication style to effectively match that of the person served.

Train individuals to meet employer expectations including appropriate behaviors and production standards.

Help persons served manage their symptoms well at work site.

Advocate on behalf of individual with employer regarding job accommodations.

Responsible for maintaining a caseload of 12-14 people while tracking and documenting a variety of data about services provided as well as billing through electronic case management systems.

Utilize person centered thinking and motivational interviewing to best engage with person served.

Approach services with a trauma-informed lens.

Requirements

Ability to communicate in American Sign Language at an advanced level (SLPI score of Advanced Plus - or ability to work towards this goal).

Applicants must comply with and pass Department of Human Services background check (Rule 11).

Applicants must have a valid driver license.

Must be able to pass a Motor Vehicle Record (MVR) background check.

Ability to travel to meet persons served and other business needs on a daily basis with use of a personal vehicle; mileage reimbursed.

Ability to provide virtual support as needed (high-speed internet connection available).

Hard Skills

job placement services

resume preparation

cover letter preparation

interviewing skills

data tracking

electronic case management systems

person centered thinking

motivational interviewing

trauma-informed care

American Sign Language

Soft Skills

communication

advocacy

relationship building

adaptability

supportive coaching

problem-solving

time management

organizational skills

empathy

interpersonal skills

Certifications & Qualifications

Department of Human Services background check

Motor Vehicle Record (MVR) background check

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