Associate Internal Communications Specialist

Associate Specialist, Corporate Communications

Help translate strategy into understanding, engagement, and action.
Where You'll Work

This is a fully remote position within the United States. While we welcome applicants from all time zones, candidates who can work Eastern Time hours will be best aligned with the team's schedule.
What You'll Do

The Associate Specialist will join the Corporate Communications team to support internal communications initiatives that help employees better understand Cengage's strategy, priorities, culture, and impact. Reporting to the VP, Corporate Communications and partnering closely with stakeholders across the business, this role supports the execution of communications programs that drive employee engagement, leadership visibility, organizational alignment, change readiness, and brand awareness. The Associate Communications Specialist will contribute to content development, communications planning, channel management, measurement, and program coordination across a variety of initiatives.
Core Responsibilities

Content creation and storytelling

Create content for email, Slack, SharePoint, newsletters, and leadership communications.

Communications planning and execution
Channel management and message delivery
Communications measurement and reporting

Monitor channel performance, engagement metrics, and audience feedback.
Prepare reports and dashboards.
Support employee listening efforts and identify opportunities for improvement.
Monitor employee feedback on sites such as Glassdoor and Indeed, recommend follow up where appropriate.

Program coordination and project management
Executive and leadership communications support

Support executive and leadership communications.
Assist with Executive Town Hall production and follow-up communications.
Contribute to leader communication toolkits, FAQs, and supporting materials.

Employee engagement and change communications support

Support employee engagement, culture-building, recognition, and enterprise initiatives.

Enterprise Communications Program
Skills You’ll Need

2–3 years of experience in communications, public relations, marketing, journalism, or related field.
Exceptional writing, editing, proofreading, and storytelling skills.
Strong organizational and collaboration skills.
Interest in enterprise communications, employee engagement, and executive communications.
Proficiency in Microsoft Office applications.
Compensation

$50,000.00 - $65,000.00 USD

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