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Remote Live Chat Specialist - Customer Support & Tech Help

Metrocast Cable Systems · Quincy, MA, USA ·

Job type:
Full Time

Metrocast Cable Systems is seeking a Remote Live Chat Agent to provide friendly, efficient support to customers from a fully remote setting. You will be the first point of contact, handling inquiries about products, services, and billing while delivering a positive customer experience.
This full-time role emphasizes clear written communication, accurate record-keeping, and troubleshooting of common internet, TV, and phone issues.

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