Account Director

Account Director

At Razorfish, we're leaders in what's next. Since the dawn of the internet, we've helped brands move first through every era of transformation, defining what digital means for business and now leading brands into the age of AI. Everyone has a prediction. Razorfish has a track record. Named a Most Innovative Agency three years running (20242026) by Campaign US, our work reflects a proven ability not just to anticipate what's coming, but to help our clients actively shape the future. No matter the trend or cultural moment, delivering real business impact wouldn't be possible without our people. We bring together curious, driven, and diverse thinkers who challenge convention, push boundaries, and hold a high bar for creative excellence. If you're motivated to work alongside top performers, push the boundaries of what's possible, and help define where technology, business, and marketing are headed nextthis is the place to do it.
Responsibilities

Serve as the primary point of contact for clients on assigned business, seeking to become a trusted advisor and foster strong, long-lasting relationships. Understand client goals and objectives with accountability for the success of projects and engagements, ensuring they meet client expectations and deliver measurable results. Regularly communicate progress, insights, and recommendations to clients. Work with cross-disciplinary teams and agency partners to ensure seamless execution of campaigns and drive integration across multiple channels. Track and report on account financials, ensuring profitability and client satisfaction. Proactively expand relationships within current clients and find opportunities for organic and inorganic growth. Lead prioritization of weekly/daily Account Team activities. Support annual account planning process and regular updates independently and pro-actively. Lead day-to-day communications through meeting scheduling, feedback trackers, meeting notes, status documents, QA and other topics independently. Immediate client communication point of contact for day-to-day project needs. Lead project kickoff and wrap up meetings with broader partner agency senior stakeholders. Support creation of and updates to SOWs and associated contract fulfillment needs, follow-ups and approvals independently and pro-actively. Anticipate and support risk assessments independently. Works in close partnership with Discipline leads to identify and mitigate potential risks to the health/stability of the business.
Qualifications

7+ years of professional work experience in an account management role at a fast-paced digital or advertising agency. Proven experience leading complex projects and large teams. Exceptional written and verbal communication skills, with a strong ability to build and nurture client relationships. Excellent problem-solving, time-management, and organizational skills. Preferred data driven, performance marketing experience. Strong financial acumen. Proven ability to build successful relationships with clients and cross-functional teams.
Compensation Range: USD $97,375.00 - USD $155,961.00/Annually.