Administrative Operations & Community Relations Coordinator

Administrative Operations & Community Relations Coordinator
Location: Bellingham, WA (Whatcom County) - this is not a remote position.

Compensation: From $22.00/hour (DOE) + Premium Wellness Benefits

Hours: 3/4 Time (with strong, intentional trajectory to Full-Time)

Key Responsibilities

Operational Excellence & Executive Support

Clinic Flow & Scheduling: Masterfully manage scheduling (Mangomint) for all practitioners, anticipate day-to-day clinic needs, and ensure a warm, premium experience for every patient from arrival to checkout.

Strategic Liaison: Act as the primary go‑between and communication hub connecting the Clinic Owner, Athletic Trainers, Independent Contractors, and Clinic Aides.

Executive Assistance: Partner directly with the owner to organize schedules, set up key meetings, and proactively anticipate upcoming operational and event needs.

Financial & System Management: Maintain precise revenue spreadsheets for providers, coordinate smoothly with our bookkeeper, and continuously optimize our internal digital systems (Mangomint EMR, Square, Slack, Google Workspace).

Community Growth & Brand Engagement

Partnership Amplification: Facilitate, nurture, and actively grow Prime’s relationships with local athletic organizations, businesses, and non‑profits in Whatcom County.

Digital Storytelling: Own and refresh our modern digital footprint—updating the Prime website, keeping the class calendar vibrant, and creating engaging content for our monthly newsletter, Instagram and Facebook pages.

Ambassador of Culture: Act as an expert resource on Prime’s memberships, specials, and distinct services, seamlessly guiding prospective clients into the Prime ecosystem.

Qualifications

Experience or formal education in Marketing, Communications, Public Relations, or Non‑Profit development is highly preferred.

Exceptional verbal and written communication skills with a natural gift for relationship‑building.

Previous experience in healthcare management or front‑of‑house operations is a plus, but an alignment with our values and a willingness to learn our systems (HIPAA compliance, EMR software) is key.

Must be fully aligned with health and safety standards appropriate for a premier sports medicine facility.

Perks & Benefits

Competitive Pay: Starting at $22/hr+, scalable based on experience and your growth with the company.

Unmatched Facility Access: Free use of our elite facility for strength training and cutting‑edge injury prevention modalities.

Prime Perks: Generous special rates for Prime services, classes, and exclusive community events.

Industry Pro‑Deals: Exclusive access to top‑tier sports and outdoor brand discounts reserved only for the Prime team.

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