Account Manager | Commercial

About the Role
Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 150–200 commercial customers. You’ll play a critical role in deepening customer relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint within each account.

What You’ll Do

Build and nurture strong relationships across new and existing high‑value commercial customers to better achieve their needs and manage all reporting of health within accounts

Develop deep, multi‑threaded relationships with decision makers at your customers

Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your accounts

Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases

Execute successful launches of the Ramp platform across top‑tier accounts in partnership with our Account Executive and Customer Success teams

Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle

What You Need

Minimum 3 years of new business sales or account management experience in a B2B organization

Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts

Excellent verbal and written communication skills, as well as interpersonal skills

Organizational, project management, and time management skills

Familiarity with basic sales tools and common metrics

High adaptability and understanding of change within the evolution of a startup

Nice to Haves

Bachelor’s degree from an accredited university

Experience with financial services sales

Experience at a high‑growth startup

Expertise in using Salesforce, Outreach, or other productivity tools

Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)

For candidates located in NY or SF, the pay range for this role is $136,000–$187,000. For candidates located in all other locations, the pay range for this role is $122,400–$168,000.

Benefits available to all full‑time Ramp employees (Global)

Flexible PTO

Unlimited AI token usage

Centralized home‑office equipment ordering

Health and wellness stipend

Budget for intra‑office travel

Weekly coffee stipend

United States

100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

One Medical annual membership

401(k), including employer match on contributions made while employed by Ramp

Fertility HRA (up to $10,000 per year)

Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

Pet insurance

In‑office perks: lunch, snacks, drinks, and more

Relocation support to NYC or SF (as needed)

Canada

Group medical, dental, and vision coverage through Sun Life

Life, AD&D, and disability coverage

Fertility drug coverage (up to $4,000 lifetime)

Group Retirement Plan with employer match (RRSP + DPSP)

Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

Employee Assistance Program and virtual care through Lumino Health

United Kingdom

Private medical insurance through Freedom Elite

Virtual GP and at‑home care via eMed x Livi

Workplace pension through Penfold, with salary sacrifice option

Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

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