Technical Writer - II

Job Title: Technical Writer II

Location: 6465 National Drive, Livermore, CA 94550-8808

Duration: 6 Months (Possible extension and conversion based on performance)

Work Arrangement: 100% Onsite

Job Summary
Seeking a Technical Writer II to support the Heart Failure Division by documenting business and operational processes using established templates. The role involves collaborating with cross‑functional teams, gathering information from stakeholders, creating process documentation, and maintaining approved documents. Candidates must be highly organized, detail‑oriented, and comfortable managing multiple projects in a fast‑paced environment.

Key Responsibilities

Create and maintain process documentation using standardized templates.

Gather information through meetings, existing documentation, and internal systems.

Collaborate with managers, stakeholders, and cross‑functional teams to document processes accurately.

Review drafts with stakeholders, incorporate feedback, and finalize documentation.

Upload approved documents and maintain document control.

Perform document scanning and general administrative/documentation tasks as needed.

Manage multiple documents and projects simultaneously.

Follow up with stakeholders to clarify information and ensure documentation accuracy.

Required Qualifications

Minimum 2 years of experience as a Technical Writer or Document Specialist.

Strong written and verbal communication skills in English.

Excellent organizational and time management skills.

Strong attention to detail with the ability to multitask.

Preferred Qualifications

Bachelor's degree preferred.

Associate degree with relevant work experience will also be considered.

Experience with Microsoft Office Suite (Word, Excel, PowerPoint).

Experience with Salesforce.

Experience with Windchill is a plus.

Top Skills

Technical Writing

Process Documentation

Document Control

Microsoft Office (Word, Excel, PowerPoint)

Salesforce

Windchill (Preferred)

Critical Thinking

Consultants Eligible Benefits Upon Waiting Period

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account (for High Deductible Health Plans)

Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)

Supplemental Life Insurance

Short Term Disability (coverage varies by state)

Long Term Disability

Critical Illness, Hospital coverage, Accident Insurance

MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance

401(k)

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